Privacy Policy

Your trust illuminates our platform. This document details exactly how we handle your data, ensuring transparency, security, and compliance with global standards including CCPA and GDPR.

Effective Date: May 31, 2026

Summary: Lumina Rewards ("we", "us", or "our") operates the Lumina Rewards website (the "Service"). We use your data to provide our Service (verifying tasks and sending rewards). We do not sell your personal email to spammers. By using the Service, you agree to the collection and use of information in accordance with this policy.

1 Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

A. Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This includes:

  • Email address (for account management and reward delivery)
  • First name and last name (for identity verification)
  • Cookies and Usage Data
  • Address, State, Province, ZIP/Postal code, City (for demographic matching of surveys)

B. Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2 How We Use Your Data

Lumina Rewards uses the collected data for various purposes:

Service Delivery: To notify you about changes to our Service and to allow you to participate in interactive features when you choose to do so.
Customer Support: To provide customer care and support, including resolving tickets regarding missing points or rewards.
Analysis: To provide analysis or valuable information so that we can improve the Service and monitor the usage of the Service.
Fraud Prevention: To detect, prevent and address technical issues, including the use of VPNs, bots, or multiple accounts.

3 Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Essential for Rewards: Our advertisers use "Postback" tracking cookies. If you disable cookies, we may be unable to verify that you completed a task (e.g., reached Level 5 in a game), and we will be unable to credit your account. By using Lumina Rewards, you consent to the use of these necessary tracking cookies.

4 Retention of Data

Lumina Rewards will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5 Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction. If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

6 Disclosure of Data

  • Legal Requirements: Lumina Rewards may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of Lumina Rewards, or protect against legal liability.
  • Business Transaction: If Lumina Rewards is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

7 Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, including SSL encryption and secure database storage, we cannot guarantee its absolute security.

8 Third Party Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. When you click an offer wall link (e.g. CPX Research, BitLabs), you are subject to their specific Privacy Policies.

9 CCPA Privacy Rights (Do Not Sell My Info)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us or visit our Do Not Sell My Info page.

10 Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Contact Privacy Team